If you, or the company you work for, or the company which provides you access to the Services, use our Services, BM Connect may collect your information. We collect the user data that is required to provide you with ourServices. Additionally, we may collect information provided by the user voluntarily, such as registration details, details submitted during inquiry, any technical support request, details collectedfrom your participation in an event or promotion, or while responding to one of our surveys.
We also collect information about you from third parties including other Service users, third-party service providers which you have linked to your use of our Services (including social media accounts, single-sign-on services, and scheduling applications), resellers, distributors, your employer, your administrator, publicly available sources, payment and delivery service vendors, advertising networks, analytics providers, and our business partners, depending on what policies that third party follows.
We obtain the information when you use BM Connect in order to deliver our Services and provide a better experience to you. The categories of information we obtain when you use BM Connect include your name, who you work for, and your job function or department, your address, phone number, email address or other contact details.
We also collect the information related your IP address and OS and device details, the geolocation data, duration of Service use, and connection quality to deliver the best possible BM Connect experience to you regardless of how and from where you join. The amount of information may vary depending on the nature of the equipment you use to access the Services and may also include non-identifiable or aggregated information to conduct research on customer demographics, interests and behavior.
Most importantly, we do not sell your personal information. Whether you are a business or an individual user, we do not sell your data.
We use this information to determine the offers to make for our services, analyze trends on and run the marketing site, and understand users’ movements around the marketing site. We also gather information about our visitors, such as location information at the city level (which we get from IP addresses) for tailoring advertising and selecting the language to use to display the website.You have choices about what cookies can be used. You can adjust cookie settings by turning off optional cookies in your browser’s setting.
The source of the information, the type of Services you use, and any privacy preferences that you have specified to us, shapes how we use the information. Below are the specific purposes for which we use the information we collect or receive about you:
The Services are not intended to be used for profiling, automated processing, personal data relating to criminal convictions or offenses, other systematic monitoring of a public area, or any other operations which may result in a high risk of significantly affecting you or your legal rights.
If you reside in the European Union (EU), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have legal rights with respect to your personal data, including those set forth under the EU’s General Data Protection Regulation (GDPR).
GDPR requires that we have a “basis” for processing your data. We process your personal data (i) with your consent (where applicable), (ii) to perform a contract with a customer, and (iii) for other legitimate interests and business purposes.
BM Connect will generally retain information for so long as you are an active user of the Services. Most information is available for you to modify or delete on a self-service basis. For more extensive requests, you may make a request per the guidelines below. Metadata and/or connection analytics following use of the Services is retained and made available for a host user and/or an administrative user to review during an administrator-set retention period. Information that is older than the pre-set retention period will be obfuscated and archived.
Following the end of your subscription to the Services, your information will generally be deleted or obfuscated within six months of the end of your subscription. If the Services are made available to you through an organization (e.g., your employer), we retain your information per your organization’s instructions. For more information, see the “Additional Information Regarding Processing Information of Our Customers” section below.
Some information may be retained to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, for marketing purposes according to your registered preferences if you have opted to receive such communication, information derived from cookies, and information required to continue to develop and improve our Services.
Where we retain information after your use of the Service, we take reasonable steps to make that data is not personally identifiable beyond the extent required to comply with our legal and regulatory obligations.
BM Connect takes appropriate measures, which includes combination of industry-standard security technologies, procedures, and organizational measures, to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
Under certain circumstances, we may share your information with certain third-parties. Any access by a third party to the information is managed by BM Connect, and the third parties are vetted based in part on their ability to protect information.
As part of your use of the Service, you may share information with other users of the Service. Those users of the Service may be located in nearly any location around the world, may be communicating with third-party Sites (other websites and resources on the Internet that are not operated or controlled by BM Connect) while using the Services, and may be limited by law or by an agreement with us about their use of information you share. However, this Policy only addresses our use of the information.
We may share information with employees, contractors, agents, or consultants with a strict need-to-know under appropriate confidentiality obligations.
We may share information with third parties which provide business-related functions on behalf of BM Connect, including:
Where we provide access to the Services to you under contract with an organization (for example your employer), or if you use an email address provided by an organization to access the Services, that organization may act as the controller of the information. Your use of the Services may be subject to that organization's policies. Each organization may appoint administrative users of the Services. An administrator may have the ability to access, modify, and/or delete certain information that you have provided, give information to third-party Sites, and restrict your access to the Services and information in whole or in part.
In this situation, BM Connect is the processor, rather than the controller, of your information. Where we are the processor, we do not control why or how your information is used, and you will need to contact your relevant controller (e.g. your employer and/or the company which provides you access to the Services) to find out about your data protection rights and responsibilities. All questions about your organization’s policies and administrative user access rights should be directed to your organization.
Video and audio from the video conferencing services may be recorded and saved via the Services by the host account for the Service in which you are participating. We do not and cannot control whether your use of the Services is being video recorded or audio recorded, via the Services or a third-party technology. If you do not want to be recorded during your use of the Services, you may inform your host of that decision and/or decline to use the Services.
In accordance with applicable law, your ability to control the information may include the right to:
You can exercise many of these abilities directly through the Services via your BM Connect profile page. You may opt out of non-transactional emails through the email notification center. For any issue that cannot be handled on a self-service basis, please reach out to our Support team for assistance. You can also exercise the rights listed above at any time by contacting us at email@example.com. In some instances, if you access the Services under contract with an organization, we may be required to direct your inquiries to an administrative user.
If you no longer want to use our Services, you may choose not to access our website or video-conferencing services at any time and, as applicable, you will need to reach out to our Support team or an administrative user to deactivate your account. If you are an organizational user of the Services, you will need to arrange for an administrative user to remove personal data associated with your account. Otherwise, personal data will be deleted or obfuscated within 180 days of the deactivation of your account.
You may contact our Support team to ask us to stop accessing, storing, using and otherwise processing your information where our legal basis for doing so relies on your consent or is otherwise objectionable by law. Where you gave us consent to use your information for a limited purpose, you can contact our Support team to withdraw that consent, but this will not affect any processing already occurred. Where you withdraw your consent, but we are also using your information under a different legal basis (for example, fulfilling a contract with you), we may continue to process your information, subject to your rights to access and control your information. Please note that we may need to retain certain information to fulfill legal obligations, in accordance with our record retention practices, or to complete transactions.
BM Connect does not knowingly collect information from children under the age of 13, and our Services are not intended for use by minors (as defined in your relevant jurisdiction). By using our Services, you confirm to us that you are not under the age of 13 and/or not a minor.
The Services and our business may change from time to time. As a result, at times it may be necessary for BM Connect to make changes to this Policy. BM Connect reserves the right to update or modify this Policy at any time and endeavor to give you the opportunity to review the revised Policy before you choose to continue using our Services.
Please review this Policy periodically. Your continued use of the Services after any changes or revisions to this Policy indicates that you have read and understood the terms of such revised Policy.
This Policy shall not apply to any unsolicited information you provide to BM Connect through this website or otherwise through the Services. This includes, but is not limited to, any ideas for new products or modifications to existing products. All such unsolicited information shall be deemed to be non-confidential. BM Connect shall be free to reproduce, use, disclose, distribute and exploit such unsolicited information without limitation or attribution. However, if such unsolicited information also includes personal data, we will also determine whether we have a lawful basis for the collection and use of that information prior to doing so.
Only Indian courts shall have jurisdiction in connection to BM Connect and the usage of its Services. We may collect, use, preserve, and share your information if we have enough cause to believe that it is reasonably necessary to: Respond pursuant to applicable Indian laws or regulations, to legal process, or to government requests; enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; Detect, investigate, prevent, and address fraud and other illegal activities, security, or technical issues; or Protect the rights, property, and safety of our users, BatchMaster, its affiliates, or others.